FrogHead Industries LP - Sound Systems

Brian a year ago

Purchased a system a few years ago for my Polaris sis. I probably have 10 hours most on the unit. Went on a really bumpy trail last week and now only one rear speaker works. I purchased the speakers that light up and the overhead and rear speakers still light up but only sound out of one frog head industries tub speaker. Messaged company a few times to hopefully gain some insight on possible problem but received zero response. Pretty shabby considering I paid well over a grand for the system. So my complaint is froghead industry customer service either doesn’t exist or is plain terrible. I would not recommend buying their sound system for a side by side. The one I purchased from them has cost me more than 100 dollars an hour to operate.

Adrienne M. a year ago

Loving my new radio, but not loving the surprise credit card processing fee. Would have paid cash if I knew! Good service and quick turnaround though, would recommend.

Patrick Ross 4 years ago

Very nice sound system from FI for my golf cart. Did not come with installation instructions. Once installed, no SiriusXM signal. Contacted FI regarding satellite radio not getting a signal. They recommended accessing the inside of the sound system, by removing a speaker from the casing, to verify if the tuner connection at the back of the receiver may have been loosened or disconnected in shipment... no tuner. Had to go out and purchase my own. No offer of credit to reimburse for the tuner. Inquired to see if they would send me one of their new rear view mirrors as a reimbursement for purchasing the tuner. Crickets. It is, what it is.

joe spell Edited 4 years ago

Purchased a unit designed specifically (per the website) for my sons sxs. Upon attempting installation found the mounting bracket supplied was not for the unit I purchased nor did it match the brackets illustrated in the instructions. The unit I purchased was a 4 speaker unit, the bracket was for a two speaker unit. I contacted Froghead and immediately got someone on the phone that instructed me I could just drill out the plate that I have, however the plate provided was not large enough to drill out so I was then instructed to ship the unit back, he would cover shipping, and they would send me a replacement unit once they received the unit I sent back, this should have been the first red flag. Had I made a mistake like this I would have immediately shipped the correct unit along with a return label for the first unit to be sent back. So to make things easier for me, I did as i was told and contacted Froghead again from the shipping location so that they could cover the cost as they stated they would but was then instructed to pay for the shipping and to just send a receipt and he would reimburse. Paid for shipping, shipped the unit back and immediately called to get an email addre

B S 5 years ago

Excellent customer service! I ordered 4x6.5" froghead speakers for polaris ranger. Have not installed it yet but have tested the speaker system on a car battery, they sound amazing. really good quality speakers and enclosure. Very happy with the setup. Shipped to Canada no problem.